Privacy Policy
A legal disclaimer
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or mobile application (collectively, the “Services”).
By using State, you agree to the practices described in this policy. If you do not agree, please discontinue use of our Services.
Information We Collect
We may collect the following types of information:
A. Information You Provide
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Name, email address, phone number, and other contact details.
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Wellness or lifestyle information submitted through our questionnaires or forms.
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Payment information (if you make purchases through our Services).
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Any messages, feedback, or content you provide.
B. Information Collected Automatically
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IP address, browser type, operating system, and device identifiers.
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Usage data such as pages visited, time spent, and interactions with features.
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Cookies, pixels, and similar tracking technologies.
C. Information from Third Parties
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Data from analytics tools (e.g., Google Analytics).
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Data from integrations with third-party health or wearable apps (if you connect them).
2. How We Use Your Information
We use your information to:
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Provide, personalise, and improve our Services.
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Create and deliver personalised wellness insights and recommendations.
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Communicate with you about updates, offers, and customer support.
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Monitor usage trends and improve site performance.
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Comply with legal obligations and protect against fraud or abuse.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:
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Consent: You have given clear consent for processing.
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Contract: Processing is necessary for a contract with you.
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Legal Obligation: Processing is necessary to comply with the law.
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Legitimate Interests: Processing is necessary for our legitimate business purposes.
4. How We Share Your Information
We do not sell your personal data. We may share it with:
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Service providers (e.g., hosting, payment processing, analytics).
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Business partners (if you opt in to integrations or joint offerings).
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Legal authorities when required by law.
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Successors or acquirers in case of a merger, acquisition, or sale of assets.
5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Recognise you when you return to our Services.
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Understand usage patterns and improve user experience.
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Provide targeted advertising (if applicable).
You can manage cookies in your browser settings, but disabling them may limit certain features.
6. Data Retention
We retain your personal data only as long as necessary to provide the Services and for legitimate business purposes, including legal compliance. When no longer needed, we securely delete or anonymise it.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Your Rights
Depending on your location, you may have the right to:
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Access and request a copy of your personal data.
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Request corrections or updates to your data.
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Request deletion of your data (“Right to be Forgotten”).
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Restrict or object to our processing of your data.
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Request data portability.
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Withdraw consent at any time (where applicable).
To exercise these rights, contact us at privacy@yourstate.io.
9. International Data Transfers
If you access our Services from outside the UK, your information may be transferred to and stored in countries with different data protection laws. We ensure such transfers are made in compliance with applicable regulations.
10. Third-Party Links & Services
Our Services may link to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
11. Children's Privacy
Our Services are not directed to individuals under 16. We do not knowingly collect personal data from children. If we learn we have done so, we will delete it immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version with the “Effective Date” updated. Significant changes will be communicated via email or in-app notice.
13. Contact Us
If you have any questions about this Privacy Policy, please contact:
State
Email: privacy@yourstate.io
Website: yourstate.io